ManyChat Inbox

Automate routine support chats and direct human power where it matters most

Create automations for common interactions with our drag n’ drop builder and use omnichannel live chat for agents to deliver better customer service.

Robert Johnson
1m
Hi, I have some question...
Courtney Henry
4m
Is your San Diego store o...
Jane Cooper
10m
Hey! Sorry I totally misse...
Theresa Webb
10m
I couldn’t figure out how...
Savannah Nguyen
23m
Hey I was just wonderin...
Jerome Bell
30m
Amazing thank you so m...
Patrick Murphy
45m
Who can I talk to about...
Jenny Wilson
51m
Wow that’s cool
Devon Lane
59m
Thanks!

Instagram, Messenger, WhatsApp,
Telegram,
and more —
all in one Inbox.

More channels coming soon

Live Chat

Shorten your sales cycle

Complex sales need a human touch to convert. Chat live with buyers during the buying process and close the sale directly in Live Chat while you have them. Send relevant products with payment links directly during chats and reply instantly with canned responses and automations.

Coming soon: AI-driven lead ranking based on customer engagement

All-in-one Inbox

Increase buyer satisfaction

Always be there for customers by managing all incoming messages from one centralized team inbox and deliver a better cross-channel experience for buyers by letting them choose how they want to chat. Merge contacts with conversations across multiple channels and reply instantly from any desktop browser or the ManyChat mobile app if you're on the go.

Agent Analytics

Measure, analyze, and optimize sales

Keep track of daily chat volume and sales agent workload with a dashboard to help you monitor and optimize your sales team.

Automation Tools

Automate routine conversations

Save time by automating repeat conversations with a no-code, drag n’ drop builder. Create auto-replies to welcome new buyers, answer frequently asked questions, or route buyers to the right agent instantly.

Why ManyChat

1M+

Customers

Over one million businesses chose ManyChat to grow.

1B+

Conversations

Powered by ManyChat in the last year

190+

Countries

Businesses use ManyChat across the world

#1

Marketing platform

ManyChat is the most used Chat Marketing Platform

Questions

How much does ManyChat Inbox Pro cost?

Basic ManyChat features for Free.
Free Pro Trial: Try ManyChat Inbox Pro FREE for 7-days.

Pricing starts at $99/month for up to 3 Live Chat agents and unlimited collaborator seats. There is an additional cost of $39/month for each extra Live Chat seat added.

What is the difference between ManyChat Inbox and ManyChat Marketing Automation?

ManyChat Inbox allows you to manage all inbound traffic through messaging apps in one cohesive inbox. Access advanced Live Chat features, sales tools, and agent analytics to help you deliver a better buying experience through chat that converts.

ManyChat Marketing Automation lets you build automative funnels for attracting, qualifying and nurturing customers with our drag n’ drop Flow Builder.

Which channels does ManyChat Inbox support?

Instagram, Facebook Messenger, WhatsApp, Telegram and SMS channels.

Does ManyChat integrate with other tools?

Yes, it does. ManyChat integrates with the tools you already use to manage your Email, SMS, or CRM, and thousands of additional business tools through Zapier and Integromat.